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Contact

We answer every message. Typical reply time is under one business day.

Medical emergency

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. This site and our messaging are not for urgent medical needs.

Support

Questions about your order, billing, or the site.

support@getmenova.com
+1 (469) 248‑7520
Mon–Fri, 9am–5pm Central

Your physician

Once you have started treatment, message your physician directly through the secure DrTelx patient portal at rx.getmenova.com. Clinical questions are answered there, or by DrTelx at support@drtelx.com.

Mailing address

Menova, LLC
3500 Oak Lawn Ave., Suite 460
Dallas, Texas 75219

Privacy requests

To exercise your privacy rights or ask about your data, email support@getmenova.com or use the “Do Not Sell or Share” link in the footer.

Who provides your care

Menova is a brand of Menova, LLC. Clinical services are provided by DrTelx, an independent professional medical practice whose physicians are licensed in your state. Your medication is compounded and dispensed by one of the three pharmacies below, all FDA‑registered 503A/503B pharmacies that are NABP‑accredited and LegitScript‑certified.

Provider network · DrTelx

Independent professional medical practice
1030 N Center Pkwy, Kennewick, WA 99336
support@drtelx.com · 1‑855‑697‑5757
Contact DrTelx directly for clinical questions, records requests, or to reach your physician outside the portal.

Dispensing pharmacies

Emerald Compounding Pharmacy

5325 Primrose Lake Circle, Suite A
Tampa, FL 33647
Phone: (321) 321-3313
NABP‑accredited · LegitScript‑certified · Verify LegitScript status · Verify NABP accreditation

EPIQ Scripts

465 W President George Bush Hwy, Suite 240
Richardson, TX 75080
Phone: (833) 654-3553
NABP‑accredited · LegitScript‑certified · Verify LegitScript status · Verify NABP accreditation

Foothills Professional Pharmacy

2727 W Baseline Rd, Suite 1
Tempe, AZ 85283
Phone: (480) 496-4444 · Fax: (480) 496-4450
NABP‑accredited · LegitScript‑certified · Verify LegitScript status · Verify NABP accreditation

Where we operate

Menova physicians are licensed in all 50 U.S. states and the District of Columbia. We do not currently serve U.S. territories or patients outside the United States.

Press and partnerships

support@getmenova.com